TERM of SERVICE

These Terms of Service ("Terms") govern your use of the website, services, and photography offerings provided by Kate Jeanne Photo Co. ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or booking services.

Kate Jeanne Photo Co. provides professional photography services, including but not limited to wedding photography, portrait sessions, and destination photography. All images captured and delivered are the intellectual property of Kate Jeanne Photo Co. and are protected under copyright law. Clients receive personal usage rights as outlined in their contract, but commercial use, reproduction, or resale of images without explicit permission is strictly prohibited.

All bookings are subject to availability and require a signed contract and retainer fee to secure your date. Retainers are non-refundable, as they reserve our time exclusively for your session or event. The remaining balance must be paid in full by the agreed-upon due date in your contract. Cancellations made after booking will be subject to the terms outlined in your contract, and rescheduling may be accommodated at the discretion of Kate Jeanne Photo Co., depending on availability.

We strive to deliver high-quality images that reflect our artistic style and brand aesthetic. While we welcome client preferences and inspiration, final edits, retouching, and creative decisions remain at our sole discretion. Raw, unedited files are not provided under any circumstances, as they do not reflect the finished work we stand behind. Turnaround times for galleries will be communicated at the time of booking, and while we make every effort to meet deadlines, delivery timelines may vary based on workload, seasonality, and unforeseen circumstances.

Kate Jeanne Photo Co. reserves the right to use images from client sessions for portfolio, marketing, social media, and promotional purposes unless otherwise specified in writing by the client before the session. We respect privacy requests and will accommodate reasonable concerns regarding the use of images upon mutual agreement.

While we take every precaution to ensure a smooth and professional experience, we are not liable for circumstances beyond our control, including but not limited to inclement weather, venue restrictions, unforeseen technical failures, or acts of nature that may impact the final product. In the rare event that we are unable to perform services due to illness or emergency, we will make reasonable efforts to provide a suitable replacement photographer or offer a refund in accordance with the contract terms.

By engaging our services, you acknowledge and agree to these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website and services after any modifications constitutes acceptance of the updated Terms.